How can I start a charging session?

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Pay-by-cell EV charging is a straightforward process that consists of the following steps:

  • Remove the connector from the EV charger dock.
  • Plug the connector into the charging port on the EV.
  • Launch the MobileNOW! smartphone app or log in to the mobile website.
  • Enter the appropriate EV charger #, Liberty ID #, parking space #, or scan the QR code with the app.
  • Pay for charging and receive an authorization code.
    NOTE: With the Android App the authorization code does not always come up on the screen. Please close the App and reopen it. This should bring up the screen with the code so you can proceed as normal.
  • Enter the code and the # sign on the keypad mounted on the EV charger.

 

Once you have finished charging, remove the connector from the vehicle and put it back into the dock.

 

Note: It is not possible to extend a charging session. The customer MUST purchase a new code and enter it into the keypad on the charger.

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