What if the mobile payment app doesn’t work?


First, please make sure that your phone has Internet connection. In some locations the mobile network might not be adequate to support Internet connection. Easiest way to check the connection would be to start a browser in your phone and try to access web pages.

Secondly, if your app is not working or you’re getting failed connection messages, please make sure that you are using the latest version of the MobileNOW! smartphone app. In order to do that, please check iTunes AppStore or Google Play for the updates. If there is an update available, please update your MobileNOW! app to the latest version.

And what if your phone can access the Internet, but MobileNOW! app still doesn’t work? Well, it happens. Extremely seldom, but still… In this case you need to use other means – coins and/or credit card (where available) to pay for your parking.

Have more questions? Submit a request


Powered by Zendesk