What if I forgot my PIN?


You may request a new PIN by:

calling (212) 796-5624


texting “park pin” to (202) 817-2140 with your cell phone.

Note: You don’t need a PIN to start a parking session, only for accessing your personal user account.

If you have not received a text message with your new PIN in a minute, please contact our customer support via e-mail: support@mobile-now.com or by phone: (866) 951-7275.

Note: After having your PIN reset, please log out of the MobileNOW! app and log in with your new PIN.

To log out of the MobileNOW! app:

1. Go to More

2. Press Log out

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