How can I get a refund?


Please contact our customer support via email ( and describe your request. Don’t forget to add your registered phone number to your email.

In the event that you are entitled to a refund, MobileNOW! will issue such refund to your original payment source, if possible, or alternatively by paper check. Refunds will be processed within 5 business days of your request.

Note: MobileNOW! is a mobile parking service provider for the local parking authority/operator and since the parking cost goes directly to them, we are unable to cancel/refund these charges. Please contact your parking operator to see if they are willing to accommodate your request.

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